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Industry

Odoo for public sector and agencies

CRM, case management, citizen and business portals, grants, procurement and finance for agencies and public bodies.

Challenges

What usually breaks, and how Odoo fixes it

Paper based applications

Applications arrive by email and paper.

Online forms and portals feeding Odoo

No case visibility

Status of each case is unknown.

Case pipelines with stages, owners and target dates

Disconnected registers

Registers and finance systems do not talk.

Integrations with existing registers and GIS

Access control

Sensitive data visible too widely.

Role based access and audit trails

Reporting to stakeholders

Reports compiled by hand.

Dashboards and scheduled reports

Procurement rules

Tender and approval rules not enforced.

Purchase approvals and vendor management
Solution

Odoo modules we deploy

A configurable platform instead of a custom build.

CRMHelpdeskWebsite and PortalFormsDocumentsSignAppointmentsAccountingPurchaseProjectSurveys
Integrations

Systems we typically connect

  • Existing registers and line of business systems
  • GIS platforms such as ArcGIS
  • Loan servicing and grant platforms
  • Identity and single sign on
  • Payment gateways
Reference engagement
Bermuda

Economic development agency: Odoo CRM platform

Replacing a legacy business register with Odoo CRM, integrated with the loan servicing platform and GIS, delivered with a prime contractor.

All case studies
FAQ

Common questions

Can Odoo meet public procurement rules?

Approval rules, purchase agreements and audit trails can be configured to match procurement policy.

Where is the data hosted?

Odoo can be hosted on Odoo Online, Odoo.sh in a chosen region, or on premise to meet residency requirements.

Is Odoo cheaper than a custom build?

Usually, because most case, portal and finance functions exist as standard and only the gaps are built.

Tell us where your systems are breaking

A 30 minute call with a senior consultant. You leave with a clear scope, a recommended approach and a fixed price range.